safesupport-chatbox
| safesupport-chatbox | matrix-recorder | |
|---|---|---|
| 3 | 2 | |
| 69 | - | |
| - | - | |
| 0.0 | - | |
| over 1 year ago | - | |
| JavaScript | ||
| - | - |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
safesupport-chatbox
-
Element (Matrix) launches Chatterbox, end-to-end encrypted embedded chat
I wonder how this compares to free options like [1] and [2] that you can host yourself.
There was also a Matrix project *that I can't find for the life of me) featuring multi-agent live chat support with multiple agents being able to join and leave a room. I suppose the E2EE support is what sets it apart, though I'm not sure if that's actually a feature you really need.
Half the features advertised seem to be existing EMS features (like talking across chat services). I suppose you can use this to portal a web chat box into Slack but honestly I think there are better solutions.
[1]: https://github.com/osousa/livematrix
[2]: https://github.com/nomadic-labs/safesupport-chatbox
-
Is there a way to implement a customer support scenario with matrix?
This might be worth a try https://github.com/nomadic-labs/safesupport-chatbox/
-
Ask HN: Has anyone made a web support chat based on Matrix?
You could piece it together with https://github.com/nomadic-labs/safesupport-chatbox (intercom like matrix chat box) and https://github.com/maubot/supportportal (does the operator management). Ping me if you need help! @eric:beeperhq.com
matrix-recorder
-
Element (Matrix) launches Chatterbox, end-to-end encrypted embedded chat
With E2EE I don't think you can even implement a reliable export on the server side.
It seems like Element is limited to only exporting a single room, though. You need something like https://gitlab.com/argit/matrix-recorder/ to export all messages, it seems.
-
Crypto firms use signal to conduct business. As a compliance officer at a hedge fund, I need to monitor and retain all business comms. How can I do this with signal?
I think the crypto firm would need to compromise and switch to Element.io. The app let's you export chats along with other tools like a recorder https://gitlab.com/argit/matrix-recorder/
What are some alternatives?
hydrogen-web - Lightweight matrix client with legacy and mobile browser support
chatterbox - Chatterbox lets you securely embed Hydrogen on any website!
livematrix - Livechat integration for your website, using matrix.
matrix-matrix-bridge - A bridge for the Matrix Protocol that connects Matrix rooms to each other.