itflow VS SuiteCRM

Might check out IT Flow. https://itflow.org/

ITFlow is an open-source system designed to handle three common MSP responsibiliy areas: client documentation, ticketing and invoicing/accounting integrated into one system. Marcus explains, "It’s an IT documentation, ticketing and accounting system for small MSPs. It’s fairly early beta but is a fully functional tool at the moment, and a fairly good alternative to ITGlue."

ITFlow demo here (User and PW: demo@demo, demo) For documentation, ticeting and some PSA

It's still beta, but https://itflow.org/ might be worth a look.

For documentation, don't forget I.T. Flow.

I suggest https://itflow.org

Odoo is very successful but it's different because it's an ERP so CRM is only a small part of what they do. They tend do do a lot of things so can't do all of them very well.

[1] https://github.com/salesagility/SuiteCRM

Also have a look at SuiteCRM. I have used it in the past, and has ability to import data etc.

https://github.com/salesagility/SuiteCRM could work for you. Youn can self-host it. However, you'd need to invest time to configure it to suit your purposes, and hide the stuff you don't need.

Download the latest stable version by executing the following command on your server. wget https://github.com/salesagility/SuiteCRM/archive/refs/tags/v7.12.5.zip

SuiteCRM is the award-winning open-source, enterprise-ready Customer Relationship Management (CRM) software application. https://github.com/salesagility/SuiteCRM