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Additionally, can you share the EmotiBit software bundle version you are using? I would recommend downloading and using the latest release!
Another way is to install the Arduino IDE https://www.arduino.cc/en/software and see if the Feather shows up in Tools>Port. If the driver is installed correctly, your Feather is plugged with a working data-capable USB cable, and your Feather is running (be sure that the EmotiBit is not in HIB), your device should appear and disappear when you plug/unplug the Feather via USB. Here is a screenshot on Windows https://drive.google.com/file/d/1Oo_R5Zfo1d0yMyv0rUO2uaXYDTnzuqkv/view?usp=sharing
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