peppermint VS GAMADV-XTD3

You should have a help desk https://github.com/Peppermint-Lab/peppermint

Other options: - Peppermint (SSO support in development) - Trudesk (SSO support planned for upcoming v2.0)

Peppermint -- Nice looking helpdesk ticketing system. Missing some key features.

repo here

Github

You can see the project here - Github Link

I'm going through this with a sub-org we own. Luckily, management mandated that it's their responsibility to un-f*** the mess they themselves created. If you can get buy-in from above, set the option to allow users to create their own shared drives, and have them start moving stuff over. Short of that, welcome to GAMADV-XTD3 amigo.

Use GAMADV-XTD3 to make sure you have the same contacts in both accounts.

Complex and free: Still, use a Google Sheet to manage the contacts that are to be shared, but use GAMADV-XTD3 to add them as Domain Shared Contacts. GAM can even be scheduled to read from the Sheet, so changes are pushed to DSC regularly.

I often reach for a 3rd party app for this use case. https://www.patronum.io/google-drive-management/ has some great features. GAT is another service that comes to mind > https://gatlabs.com/google-drive-management-security-and-auditing/ GAM is a cmd line tool if you're looking for something more in line with that: https://github.com/taers232c/GAMADV-XTD3

For everything I don't build I use GAMADV-XTD3! :-)

You can delegate the mailbox to yourself using GAM, you can look into Google Vault, or you can create routing rules to route all those emails to an additional location like your email.

This companion script has the instructions how you use the API tool GAMADV-XTD3 to fix it.

In my collaboration with the developer of GAMADV-XTD3, this script was created.