Ticketing

Top 23 Ticketing Open-Source Projects

  • Zammad

    Zammad is a web based open source helpdesk/customer support system

    Project mention: An open-source ticketing system | /r/sysadmin | 2023-05-22

    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/

  • Attendize

    Attendize is an open-source ticket selling and event management platform built on Laravel.

  • InfluxDB

    Power Real-Time Data Analytics at Scale. Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.

  • GLPI

    GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

    Project mention: Download GLPI 10.0.9 now! ⚠️ | /r/glpi | 2023-07-11

    You can download the GLPI 10.0.9 archive on GitHub 💥 https://github.com/glpi-project/glpi/releases/download/10.0.9/glpi-10.0.9.tgz To know all the details 👉🏻 read our article about the new version⚡️https://glpi-project.org/glpi-10-0-9/

  • Erxes

    Source available experience management infrastructure. Pioneering the future of experiences with XOS (Experience Operating System). Hubspot + Qualtrics alternative

    Project mention: 🔥🔥 Our awesome OSS friends 😍 | dev.to | 2023-12-06

    Erxes- The Open-Source HubSpot Alternative. A single XOS enables to create unique and life-changing experiences that work for all types of business.

  • osTicket

    The osTicket open source ticketing system official project repository, for versions 1.8 and later

    Project mention: List of your reverse proxied services | /r/selfhosted | 2023-12-05

    OsTicket as Ticket System

  • FreeScout

    FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

    Project mention: Yet another hepdesk ticket post... | /r/sysadmin | 2023-05-25

    I think FreeScout is going to be something to consider.

  • Helpy

    Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.

  • WorkOS

    The modern identity platform for B2B SaaS. The APIs are flexible and easy-to-use, supporting authentication, user identity, and complex enterprise features like SSO and SCIM provisioning.

  • MantisBT

    Mantis Bug Tracker (MantisBT)

  • Alf.io

    alf.io - The open source ticket reservation system for conferences, trade shows, workshops, meetups

    Project mention: Eventbrite Alternative/Assigned seats with tickets type of thing | /r/selfhosted | 2023-10-01

    Does anyone know of a software that has ticketing like eventbrite? I need the ability for people to buy a ticket and then choose a seat to sit in much like ticketmaster and eventbrite. I know about alf.io and I've used it in the past for events where I don't need a seating chart and it has worked great. So it there a alf.io that just has a seating chart feature?

  • OpenSupports

    OpenSupports is a simple and beautiful open source ticket system

    Project mention: Affordable multi channel support ? | /r/startup | 2023-06-24
  • Request Tracker

    Request Tracker, an enterprise-grade issue tracking system

  • django-todo

    A multi-user, multi-group todo/ticketing system for Django projects. Includes CSV import and integrated mail tracking.

  • Coordino

    Self-hosted Knowledge Software your question & answer system written on top of the CakePHP Framework

  • Bugzilla

    Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:

    Project mention: My first week with my SV04 | /r/Sovol | 2023-05-07

    If it were not for the defective mounting of the E2 stepper motor and the out of square of the gantry I would keep this solidly built SV04. I would replace the magnetic printing surface immediately and after the year warranty replace the mother board with the appropriate Big Tree Tech 8 channel board available and configure standard Marlin IDEX firmware or even go Klipper for the fundamentals of the printer appear that they can provide Klipper speeds. However even though I could see the Solvol support team means well and they reply to my emails reasonably quickly, they do not appear to have the English language skills necessary to understand the gantry and stepper motor mounting problem. That, and they have a primitive email support infrastructure that even caused one Sovol team member to believe that I was asking for support for a SV06 not a SV04. Sovol support would be vastly improved if they simply install a Mozilla Bugzilla.

  • SIT

    Serverless (offline-first, merge-friendly) Information Tracker

  • Deskulu

    Opensource helpdesk and ticketing system by Taskulu

  • Flyspray

    Flyspray Bug Tracking System

  • Znuny

    Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

  • DiamanteDesk

    DiamanteDesk

  • BYCEPS

    BYCEPS is the Bring-Your-Computer Event Processing System. It is a tool to prepare and operate a LAN party, both online on the Internet and locally as an intranet system, for both organizers and attendees.

    Project mention: lanager VS BYCEPS - a user suggested alternative | libhunt.com/r/lanager | 2023-12-19
  • Cerb

    Cerb brings order to a busy team inbox with bot powered email management and workflow automation. Used by thousands of teams for 15+ years. For production, use: https://github.com/cerb/cerb-release/

  • GETProtocolCoreV1.0-DEPRECIATED

    🎫 Contract overview and definition of GET Protocol's NFTs

  • Bumpy Booby

    Simple, responsive and highly customizable PHP bug tracking system.

  • SaaSHub

    SaaSHub - Software Alternatives and Reviews. SaaSHub helps you find the best software and product alternatives

NOTE: The open source projects on this list are ordered by number of github stars. The number of mentions indicates repo mentiontions in the last 12 Months or since we started tracking (Dec 2020). The latest post mention was on 2023-12-19.

Ticketing related posts

Index

What are some of the best open-source Ticketing projects? This list will help you:

Project Stars
1 Zammad 4,069
2 Attendize 3,881
3 GLPI 3,806
4 Erxes 3,410
5 osTicket 3,054
6 FreeScout 2,611
7 Helpy 2,327
8 MantisBT 1,594
9 Alf.io 1,300
10 OpenSupports 862
11 Request Tracker 856
12 django-todo 794
13 Coordino 717
14 Bugzilla 630
15 SIT 557
16 Deskulu 484
17 Flyspray 376
18 Znuny 300
19 DiamanteDesk 120
20 BYCEPS 72
21 Cerb 47
22 GETProtocolCoreV1.0-DEPRECIATED 31
23 Bumpy Booby 27
SaaSHub - Software Alternatives and Reviews
SaaSHub helps you find the best software and product alternatives
www.saashub.com