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Cerb Alternatives
Similar projects and alternatives to Cerb
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osTicket
The osTicket open source ticketing system official project repository, for versions 1.8 and later
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FreeScout
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
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WorkOS
The modern identity platform for B2B SaaS. The APIs are flexible and easy-to-use, supporting authentication, user identity, and complex enterprise features like SSO and SCIM provisioning.
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OTRS
Discontinued ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
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InfluxDB
Power Real-Time Data Analytics at Scale. Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.
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Bugzilla
Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:
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NOTE:
The number of mentions on this list indicates mentions on common posts plus user suggested alternatives.
Hence, a higher number means a better Cerb alternative or higher similarity.
Cerb reviews and mentions
Posts with mentions or reviews of Cerb.
We have used some of these posts to build our list of alternatives
and similar projects. The last one was on 2021-12-17.
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Ticket & Project Management (Solo)
I always suggest cerb. It is customizable and the developers are very responsive for giving out help. It has Project Management built in and is free if you host it yourself for under 3 seats last I looked. You can link any object to any other object so you can link tickets the way you want. You can also have tickets as one of your Project Board objects that you move around.
- Looking for a ticket system for a very small business
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Ticket system
Cerb.ai
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What to recommend to a client who needs to move beyond email?
Perhaps something like Cerberus? (https://cerb.ai/)
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Atera ticketing enhancement request: Create our own ticket statuses
One of the ticketing application we used in the past (cerberus helpdesk) had a field you could update called "Next step" which was showing up in the ticket list view. You could put a short description such as "waiting for cabling company to pull new cat6 on May 10th", or "Need to contact datacenter support". So you could tell the precise status of each ticket just by looking at the ticket list.
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Ticketing systems
We use cerb.ai - definitely has a learning curve and takes some configuration to get it up and running, but after that it works really well and the developers are very responsive (as well as good about keeping it up-to-date). Not as big a name as others, but I recommend because of the flexibility and versatility.
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A note from our sponsor - InfluxDB
www.influxdata.com | 19 Apr 2024
Stats
Basic Cerb repo stats
6
47
0.0
over 3 years ago
wgm/cerb is an open source project licensed under GNU General Public License v3.0 or later which is an OSI approved license.
Cerb is marked as "self-hosted". This means that it can be used as a standalone application on its own.
The primary programming language of Cerb is PHP.
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