Cerb Alternatives
Similar projects and alternatives to Cerb
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OTRS
((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
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SonarLint
Deliver Cleaner and Safer Code - Right in Your IDE of Choice!. SonarLint is a free and open source IDE extension that identifies and catches bugs and vulnerabilities as you code, directly in the IDE. Install from your favorite IDE marketplace today.
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osTicket
The osTicket open source ticketing system official project repository, for versions 1.8 and later
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The Bug Genie
The Bug Genie is a friendly project management and issue tracking tool
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Scout APM
Less time debugging, more time building. Scout APM allows you to find and fix performance issues with no hassle. Now with error monitoring and external services monitoring, Scout is a developer's best friend when it comes to application development.
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Bugzilla
Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:
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FreeScout
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
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Cerb reviews and mentions
- Looking for a ticket system for a very small business
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Ticket system
Cerb.ai
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What to recommend to a client who needs to move beyond email?
Perhaps something like Cerberus? (https://cerb.ai/)
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Atera ticketing enhancement request: Create our own ticket statuses
One of the ticketing application we used in the past (cerberus helpdesk) had a field you could update called "Next step" which was showing up in the ticket list view. You could put a short description such as "waiting for cabling company to pull new cat6 on May 10th", or "Need to contact datacenter support". So you could tell the precise status of each ticket just by looking at the ticket list.
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Ticketing systems
We use cerb.ai - definitely has a learning curve and takes some configuration to get it up and running, but after that it works really well and the developers are very responsive (as well as good about keeping it up-to-date). Not as big a name as others, but I recommend because of the flexibility and versatility.
Stats
wgm/cerb is an open source project licensed under GNU General Public License v3.0 or later which is an OSI approved license.
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