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MediaInfoLib
Convenient unified display of the most relevant technical and tag data for video and audio files.
Are the subtitles EIA-608 (Get Info or MediaInfo should tell you)? If so, they're not "normal" subtitles, but Closed Captions, which behave a bit differently. If your TV has Closed Captions settings you can try disabling them on the TV itself, but others haven't had success with that. Other than that, your only option may be to remove them from the file with something like ffmpeg.
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They're stored in the Plex blob database as compressed text, and not editable directly. I wrote this script awhile ago that can dump all subtitles it finds into a directory of your choice, which you could then edit and place next to your media as an additional subtitle track. It's a very basic script without many options, but if you're familiar with Python you could probably expand on it to save the subtitles next to the media automatically, or even re-gzip them and overwrite the entries in the database.
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