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First, you're using SciHub -- a site viewed by many publishers as illegal because of the way it provides free access to copyrighted material -- to find a PDF for an for a book chapter owned and licensed by Elsevier (at https://www.sciencedirect.com/science/article/pii/B9780124158054000096 ) SciHub is seen as a "pirate" site (I put the term in quotes because the ethics of SciHub are a subject of debate which I'll sidestep) and so there's little incentive (IMHO) for Zotero to put itself at risk by providing "official" resolvers that facilitate downloading copyrighted material. The fact that Zotero can sometimes automatically download a PDF and sometimes can't is due to the way resolvers work in concert with the terms of use / file access permissions for the sites Zotero is looking at. You can make your own decision about whether or not to use a plug-in like this one to make direct SciHub downloads possible: https://github.com/ethanwillis/zotero-scihub
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