Looking for a ticket system for a very small business

This page summarizes the projects mentioned and recommended in the original post on /r/linuxadmin

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  • FreeScout

    FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

  • i haven't tested it myself but this looks very promising as a service desk tool: https://freescout.net/

  • Cerb

    Cerb brings order to a busy team inbox with bot powered email management and workflow automation. Used by thousands of teams for 15+ years. For production, use: https://github.com/cerb/cerb-release/

  • WorkOS

    The modern identity platform for B2B SaaS. The APIs are flexible and easy-to-use, supporting authentication, user identity, and complex enterprise features like SSO and SCIM provisioning.

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  • trudesk

    :coffee: :seedling: Trudesk is an open-source help desk/ticketing solution.

  • I've been using Trudesk. Easy to spin up in Docker.

NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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