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WorkOS
The modern identity platform for B2B SaaS. The APIs are flexible and easy-to-use, supporting authentication, user identity, and complex enterprise features like SSO and SCIM provisioning.
Was the webhook received? As explained earlier, the first thing you want to be sure of is that the request reached your endpoint. You can take the simple approach of inspecting the request object on your controllers by printing it out, or use software like Zipkin for request tracing.
When an error occurs, the first step is to recreate it to inspect it in an isolated environment. Doing this with webhooks is quite hard, as you have to simulate both the conditions from the webhook provider (e.g. Stripe, Shopify, etc), and the conditions on your endpoint under which the webhook was received. For example, when trying to debug my Shopify webhooks in production, I need to create a new Shopify store for development and recreate the scenario that caused the error in production. Imagine trying to replicate this same scenario in a trial account for a store that has production data. Inconveniently, Shopify's free trial expires after 14 days, so you have to either pay to maintain a development store or create a new one all over again. Keep in mind that your debugging setup also has to be done in your local environment to keep it isolated, which makes it even harder to recreate the error.