The US Digital Services Playbook

• caseflow

  3 48 10.0 Ruby

  Caseflow is a web application that enables the tracking and processing of appealed claims at the Board of Veterans' Appeals.

  

These plays can work. Why? Because USDS employees are government employees with escalation paths all the way up to the very top which gives them a lot of power to break down bureaucratic barriers to modern software development that government contractors & consultants would have no chance of doing. They then can bring in contractors to work in the relatively modern shell that they've created.

For example, here's a project started by the USDS in 2015. It's responsible for managing the complex bureaucratic process of VA legal appeals. (https://github.com/department-of-veterans-affairs/caseflow) It's open source, continuously integrated and deployed with close to 100% test coverage, deployed on an AWS GovCloud VPC, and was built on a fraction of the budget of similar systems.

Active development on this system is now done primarily by contractors now that the relevant bureaucratic barriers were removed.

How do we scale this story? More talented people with the desire to serve their country.

• playbook

  8 1,376 0.0 CSS

  The Digital Services Playbook

  

Not only that, but the entire process is fairly transparent. For instance the code for this website is available here

https://github.com/usds/playbook

Along with full commit history.

• InfluxDB

  www.influxdata.com sponsored

  Power Real-Time Data Analytics at Scale. Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.

  

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