6 Best Open-Source Ticketing Systems for 2025

1. UVDesk

   1 7 12,496 8.0 CSS

   UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.

   

   🔗 GitHub: https://github.com/uvdesk/community-skeleton

2. InfluxDB

   www.influxdata.com featured

   InfluxDB – Built for High-Performance Time Series Workloads. InfluxDB 3 OSS is now GA. Transform, enrich, and act on time series data directly in the database. Automate critical tasks and eliminate the need to move data externally. Download now.

   

3. osTicket

   2 69 3,449 8.4 PHP

   The osTicket open source ticketing system official project repository, for versions 1.8 and later

   

   🔗 GitHub: https://github.com/osTicket/osTicket

4. Zammad

   3 54 4,928 9.9 Ruby

   Zammad is a web based open source helpdesk/customer support system

   

   🔗 GitHub: https://github.com/zammad/zammad

5. freescout

   4 1 3,483 - PHP

   Discontinued FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative) [Moved to: https://github.com/freescout-help-desk/freescout] (by freescout-helpdesk)

   

6. FreeScout

   5 36 3,594 9.7 PHP

   FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

   

   🔗 Website: https://freescout.net/

7. Helpy

   6 4 2,398 0.0 Ruby

   Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.

   

   🔗 GitHub: https://github.com/helpyio/helpy

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