Show HN: Libredesk – open-source customer support desk. Single binary app

1. libredesk

   1 3 1,232 9.9 Vue

   Modern, open source, self-hosted customer support desk. Single binary app.

   

   The Docker file specifies versions: https://github.com/abhinavxd/libredesk/blob/main/docker-comp...

   I will include the versions in the installation docs for binary installations. Thanks for the feedback.

2. Stream

   getstream.io featured

   Stream - Scalable APIs for Chat, Feeds, Moderation, & Video. Stream helps developers build engaging apps that scale to millions with performant and flexible Chat, Feeds, Moderation, and Video APIs and SDKs powered by a global edge network and enterprise-grade infrastructure.

   

3. Zammad

   2 54 4,941 9.9 Ruby

   Zammad is a web based open source helpdesk/customer support system

   

   I don't know how lightweight you're looking for, but you might also want to have a look at Zammad: https://github.com/zammad/zammad I worked with a self-hosted deployment of it before, and it was reasonably low-maintenance.

4. FreeScout

   3 36 3,604 9.7 PHP

   FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

   

   Surprised no one has mentioned FreeScout. It's a solid open-source helpdesk: https://freescout.net/.

   They have cheap, one-time purchase plugins. Happy to pay a bit to keep the project sustainable.

   I'd love to see an open-source Trello alternative that as well. There are a few out there, but nothing that seems actively maintained.

5. otobo

   4 4 295 9.8 Perl

   OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/

   

   https://github.com/RotherOSS/otobo

   Otobo might be a good other option. It’s a refreshed and expanded version of the classic OTRS. Yes perl, but in this space has an extensive track record.

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