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There aren't many general solutions because it will really depend on your domain. There are some packages that specifically work for "modeling under interventions" (like this https://github.com/uber/causalml although I have never tried it). In general, if you have enough data between intervention and not-intervention, you could train two different models and then apply whichever one makes sense (e.g. if you wanted to find the highest-churn-risk users among those who have already had the intervention, use the model trained on the prior intervention cases).
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