Zammad
Zammad is a web based open source helpdesk/customer support system (by zammad)
OpenProject
OpenProject is the leading open source project management software. (by opf)
| Zammad | OpenProject | |
|---|---|---|
| 54 | 74 | |
| 4,941 | 11,454 | |
| 1.5% | 2.9% | |
| 9.9 | 10.0 | |
| 7 days ago | 6 days ago | |
| Ruby | Ruby | |
| GNU Affero General Public License v3.0 | GNU General Public License v3.0 only |
The number of mentions indicates the total number of mentions that we've tracked plus the number of user suggested alternatives.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
Zammad
Posts with mentions or reviews of Zammad.
We have used some of these posts to build our list of alternatives
and similar projects. The last one was on 2025-05-19.
-
6 Best Open-Source Ticketing Systems for 2025
🔗 GitHub: https://github.com/zammad/zammad
-
Show HN: Libredesk – open-source customer support desk. Single binary app
I don't know how lightweight you're looking for, but you might also want to have a look at Zammad: https://github.com/zammad/zammad I worked with a self-hosted deployment of it before, and it was reasonably low-maintenance.
- The 50 best open-source alternatives to popular SaaS software
-
An open-source ticketing system
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
-
MSP opensource ticketing tool -ITSM
https://zammad.org/ it cery customizable and has a fsitly good documentation
-
Ticketing system for internal IT team
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users.
-
Jira Service Desk Alternative (Open Source ticketing tool)
The Redmine fork OpenProject (/r/openproject) is pretty okay for ticketing and Zammad is pretty neat too.
-
Free Service Desk Software
why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly.
- Zugriff für ca. 20 Externe auf ein Postfach
- Minimalist Ticketing System
OpenProject
Posts with mentions or reviews of OpenProject.
We have used some of these posts to build our list of alternatives
and similar projects. The last one was on 2025-07-14.
-
10 (or so) Things You’ll Love about RestlessIDE
Anyway, RestlessIDE features OpenProject, a (you guessed it) open-source software package that lets you create and assign tickets, set timelines, build Gantt charts(!), write wiki pages, and manage your projects through whichever strategy works for you. Your whole team on RestlessIDE can log in using the same credentials, and you can configure it to send everyone emails at an alarming rate just like Jira, if you want to.
- Top 8 Open-Source Projects (Rated) to Build Your Own Task Management System
-
5 Best Open-Source No-Code Tools for Project Management
When seeking a comprehensive project management solution, OpenProject caught my attention. It offers a rich set of modules including task assignment, progress tracking, and document management, effectively addressing various project management issues.
- Pivotal Tracker will shut down
-
20 reasons (and a tutorial!) to deploy OpenProject with Kubernetes via Helm
Managing your project management software (like, OpenProject) in a cloud-native environment allows you to customize your instance with the added security benefit.
-
The 50 best open-source alternatives to popular SaaS software
Website: OpenProject
-
Ask HN: Software/methods to structure time for side projects
Pomatez or any Pomodoro timer for tricking yourself into doing work, my brain needs that sometimes: https://zidoro.github.io/pomatez/
Kanboard for a blazing fast Kanban board (easy to self host, uses little in the way of resources): https://kanboard.org/
Alternatively, for more serious project management there's also OpenProject (also includes time tracking and reports): https://www.openproject.org/
-
Effortless Project Management: Deploying OpenProject with Docker on AWS for Optimal Performance
git clone https://github.com/opf/openproject.git
-
Which AI feature would you want MOST from your project management tool?
Project management tools and systems, like OpenProject, are considering how best to implement AI to best serve their customers' needs.
- OpenProject – open-source project management software
What are some alternatives?
When comparing Zammad and OpenProject you can also consider the following projects:
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
Trac - Trac is an enhanced wiki and issue tracking system for software development projects (mirror)
GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
Redmine - Mirror of redmine code source - Official Subversion repository is at https://svn.redmine.org/redmine - contact: @vividtone or maeda (at) farend (dot) jp
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
Taiga - Agile project management platform. Built on top of Django and AngularJS