osTicket
The osTicket open source ticketing system official project repository, for versions 1.8 and later (by osTicket)
Mautic
Mautic: Open Source Marketing Automation Software. (by mautic)
| osTicket | Mautic | |
|---|---|---|
| 69 | 34 | |
| 3,450 | 8,278 | |
| 1.1% | 1.4% | |
| 8.4 | 10.0 | |
| 5 months ago | 8 days ago | |
| PHP | PHP | |
| GNU General Public License v3.0 only | GNU General Public License v3.0 or later |
The number of mentions indicates the total number of mentions that we've tracked plus the number of user suggested alternatives.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
osTicket
Posts with mentions or reviews of osTicket.
We have used some of these posts to build our list of alternatives
and similar projects. The last one was on 2025-05-19.
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6 Best Open-Source Ticketing Systems for 2025
🔗 GitHub: https://github.com/osTicket/osTicket
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The 50 best open-source alternatives to popular SaaS software
GitHub: osTicket GitHub Repository
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List of your reverse proxied services
OsTicket as Ticket System
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Ask HN: Helpdesk/ticketing software for small SaaS company
You can try osTicket https://osticket.com
The UI is very tho dated, but we're working on a rewrite with modern UI.
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Looking for a ticketing system
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need.
- Affordable multi channel support ?
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Help tickets
we use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free.
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I would like to find a free software for tickets in my household
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to write up a quick guide for installing osTicket specifically for whatever version of Ubuntu you're on, cause at least on Debian I had to go track down the requisite PHP version.
- Tailor, Cobbler, Repair Ticketing System Recommendations
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MSP opensource ticketing tool -ITSM
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA.
Mautic
Posts with mentions or reviews of Mautic.
We have used some of these posts to build our list of alternatives
and similar projects. The last one was on 2024-12-04.
-
Show HN: LimeJourney – open-source Customer Engagement Platform
What are some of the differences between LimeJourney and Laudspeaker https://github.com/laudspeaker/laudspeaker or mautic https://github.com/mautic/mautic?
- Mautic: Open-Source Email Marketing Automation Software
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Open Source is For Everyone: First Experience in Non-Code Contribution to Mautic during Hacktoberfest 2024
For Hacktoberfest, WriteTech Hub partnered with some open-source organizations, including Mautic, an open-source marketing automation platform. Mautic offered many non-code issues, including content writing/editing and user documentation. After searching for an issue to work on, I claimed a content writing/editing issue. The assignment was to review and update the content on their website's "Communication Channels" page.
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Self-Hosting Marketing Automation Software: A Guide
Another open source marketing automation product is Mautic: https://www.mautic.org/
Not sure how they compare though
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8 Open-Source Tools to grow your app and reach new markets! 🔥
Star the Mautic repository ⭐
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The 50 best open-source alternatives to popular SaaS software
GitHub: Mautic GitHub Repository
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Mautic - How Open Source Shapes Marketing- Open Source Project Spotlight
For more information on Mautic and to become a part of its community, visit Mautic's official website and explore how you can contribute to the world's largest open-source marketing automation project.
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Free email campaign tool for startup?
It might be over kill for what you need, but have you looked into Mautic? It's free and opensource.
- Launch HN: Dittofeed (YC S22) – open-source customer engagement platform
- Are there any self-hosted alternatives to Mailchimp or Klaviyo?
What are some alternatives?
When comparing osTicket and Mautic you can also consider the following projects:
Zammad - Zammad is a web based open source helpdesk/customer support system
Listmonk - High performance, self-hosted, newsletter and mailing list manager with a modern dashboard. Single binary app.
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
phpList - This module is the core of phpList 4. Join discussion at the community forum: https://discuss.phplist.org/
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
PHPMailer - The classic email sending library for PHP