osTicket VS Mautic

🔗 GitHub: https://github.com/osTicket/osTicket

GitHub: osTicket GitHub Repository

OsTicket as Ticket System

You can try osTicket https://osticket.com

The UI is very tho dated, but we're working on a rewrite with modern UI.

Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need.

we use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free.

Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to write up a quick guide for installing osTicket specifically for whatever version of Ubuntu you're on, cause at least on Debian I had to go track down the requisite PHP version.

GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA.

Mautic is not just a newsletter tool — it is a full open-source marketing automation platform. Email campaigns are one piece of a larger system that includes landing page creation, form builders, lead scoring, contact lifecycle stages, multi-channel campaigns (email + SMS + push), CRM integrations, and detailed funnel analytics. If you need Marketo or HubSpot capabilities without the five-figure annual contract, Mautic is the only serious self-hosted option.

What are some of the differences between LimeJourney and Laudspeaker https://github.com/laudspeaker/laudspeaker or mautic https://github.com/mautic/mautic?

For Hacktoberfest, WriteTech Hub partnered with some open-source organizations, including Mautic, an open-source marketing automation platform. Mautic offered many non-code issues, including content writing/editing and user documentation. After searching for an issue to work on, I claimed a content writing/editing issue. The assignment was to review and update the content on their website's "Communication Channels" page.

Another open source marketing automation product is Mautic: https://www.mautic.org/

Not sure how they compare though

Star the Mautic repository ⭐

GitHub: Mautic GitHub Repository

For more information on Mautic and to become a part of its community, visit Mautic's official website and explore how you can contribute to the world's largest open-source marketing automation project.

It might be over kill for what you need, but have you looked into Mautic? It's free and opensource.