osTicket VS Ghost

🔗 GitHub: https://github.com/osTicket/osTicket

GitHub: osTicket GitHub Repository

OsTicket as Ticket System

You can try osTicket https://osticket.com

The UI is very tho dated, but we're working on a rewrite with modern UI.

Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need.

we use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free.

Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to write up a quick guide for installing osTicket specifically for whatever version of Ubuntu you're on, cause at least on Debian I had to go track down the requisite PHP version.

GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA.

Sidenote: If you're curious, this blog was created using Ghost: <https://github.com/tryghost/ghost>

Ghost is a leading open-source publishing platform designed for modern creators, journalists, and businesses. Founded in 2013 as a non-profit organization, Ghost has grown to become a powerful alternative to traditional blogging platforms, with over 49,000 GitHub stars and a thriving ecosystem of themes and integrations. The platform focuses on providing beautiful, fast, and professional publishing tools, enabling users to create websites, send newsletters, and build subscription businesses.

I run the blog at Developer-Service.blog with a self-hosted Ghost instance.

Click the "Add repo" button, and enter the GitHub repository or repository path (e.g., TryGhost/Ghost or https://github.com/TryGhost/Ghost), and DeepWiki will start analyzing the repository.

Modern publishing tools like Ghost accommodate sleek content presentation.

Ghost: This open source blogging platform, available at Ghost, was kickstarted by a simple yet powerful idea—empowering writers with an elegant, customizable tool. The project’s MIT licensing has fostered a thriving community that collaborates to push the platform forward. Ghost’s journey demonstrates that when developers and users work together, innovation thrives.

The other big option is to post blogs or notes. It's pretty simple to start a blog right here on Dev.to, or on Hashnode, two blogging platforms specifically for coding. There's also a great community platform on Codedex.io where you can write blog posts, although you do need to complete a few lessons to "unlock" the community features. In these cases, there's already an audience and community on the site, so it's easier for your posts to get seen. If you want a more personalized blog, or want to blog about learning other stuff besides coding, you can try Substack. If you wanna get fancy, you can even self-host the similar blogging platform Ghost, like I do for my art blog! (Self-hosting is a great learning experience in and of itself!) IMO, these options are best when you want to write more focused and thought-out pieces like tutorials and guides, or even just "here's everything I know about CSS selectors" or whatever. Basically, I turn to these blogging platforms when I'm writing directly for the sake of informing other people.

Under a lot of other circumstances, I’d have simply used a hosted solution like Ghost, but I really wanted to embrace the file-over-app philosophy, especially after the recent controversies surrounding certain software products suddenly ceasing support.

There is Ghost at least: https://ghost.org/ https://github.com/TryGhost/Ghost

However, it has recently shifted to more limited audience. (payed subscription-based content with different tiers)