MantisBT VS OTRS

Compare MantisBT vs OTRS and see what are their differences.

OTRS

((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality. (by OTRS)
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MantisBT OTRS
4 0
1,594 766
0.6% -
9.6 7.2
5 days ago over 3 years ago
PHP Perl
- GNU General Public License v3.0 or later
The number of mentions indicates the total number of mentions that we've tracked plus the number of user suggested alternatives.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.

MantisBT

Posts with mentions or reviews of MantisBT. We have used some of these posts to build our list of alternatives and similar projects. The last one was on 2023-01-20.

OTRS

Posts with mentions or reviews of OTRS. We have used some of these posts to build our list of alternatives and similar projects.

We haven't tracked posts mentioning OTRS yet.
Tracking mentions began in Dec 2020.

What are some alternatives?

When comparing MantisBT and OTRS you can also consider the following projects:

osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later

Zammad - Zammad is a web based open source helpdesk/customer support system

GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

Request Tracker - Request Tracker, an enterprise-grade issue tracking system

Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:

FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

Flyspray - Flyspray Bug Tracking System

Cerb - Cerb brings order to a busy team inbox with bot powered email management and workflow automation. Used by thousands of teams for 15+ years. For production, use: https://github.com/cerb/cerb-release/