Erxes VS Cerb

Compare Erxes vs Cerb and see what are their differences.

Erxes

Source available experience management infrastructure. Pioneering the future of experiences with XOS (Experience Operating System). Hubspot + Qualtrics alternative (by erxes)

Cerb

Cerb brings order to a busy team inbox with bot powered email management and workflow automation. Used by thousands of teams for 15+ years. For production, use: https://github.com/cerb/cerb-release/ (by wgm)
Our great sponsors
  • SurveyJS - Open-Source JSON Form Builder to Create Dynamic Forms Right in Your App
  • InfluxDB - Power Real-Time Data Analytics at Scale
  • WorkOS - The modern identity platform for B2B SaaS
Erxes Cerb
14 6
3,410 47
1.3% -
10.0 0.0
1 day ago over 3 years ago
TypeScript PHP
GNU General Public License v3.0 or later GNU General Public License v3.0 or later
The number of mentions indicates the total number of mentions that we've tracked plus the number of user suggested alternatives.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.

Erxes

Posts with mentions or reviews of Erxes. We have used some of these posts to build our list of alternatives and similar projects. The last one was on 2023-12-06.

Cerb

Posts with mentions or reviews of Cerb. We have used some of these posts to build our list of alternatives and similar projects. The last one was on 2021-12-17.
  • Ticket & Project Management (Solo)
    1 project | /r/sysadmin | 31 Oct 2022
    I always suggest cerb. It is customizable and the developers are very responsive for giving out help. It has Project Management built in and is free if you host it yourself for under 3 seats last I looked. You can link any object to any other object so you can link tickets the way you want. You can also have tickets as one of your Project Board objects that you move around.
  • Looking for a ticket system for a very small business
    3 projects | /r/linuxadmin | 17 Dec 2021
  • Ticket system
    1 project | /r/selfhosted | 10 Dec 2021
    Cerb.ai
  • What to recommend to a client who needs to move beyond email?
    2 projects | /r/msp | 2 Sep 2021
    Perhaps something like Cerberus? (https://cerb.ai/)
  • Atera ticketing enhancement request: Create our own ticket statuses
    1 project | /r/atera | 20 Apr 2021
    One of the ticketing application we used in the past (cerberus helpdesk) had a field you could update called "Next step" which was showing up in the ticket list view. You could put a short description such as "waiting for cabling company to pull new cat6 on May 10th", or "Need to contact datacenter support". So you could tell the precise status of each ticket just by looking at the ticket list.
  • Ticketing systems
    1 project | /r/sysadmin | 20 Feb 2021
    We use cerb.ai - definitely has a learning curve and takes some configuration to get it up and running, but after that it works really well and the developers are very responsive (as well as good about keeping it up-to-date). Not as big a name as others, but I recommend because of the flexibility and versatility.

What are some alternatives?

When comparing Erxes and Cerb you can also consider the following projects:

FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.

Zammad - Zammad is a web based open source helpdesk/customer support system

Request Tracker - Request Tracker, an enterprise-grade issue tracking system

osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later

Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:

The Bug Genie - The Bug Genie is a friendly project management and issue tracking tool

Gaskit

Cachet - 🚦 The open-source status page system.

Brimir