chatwoot
Zammad
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| chatwoot | Zammad | |
|---|---|---|
| 33 | 50 | |
| 18,512 | 4,069 | |
| 3.1% | 2.5% | |
| 9.8 | 9.9 | |
| 6 days ago | 7 days ago | |
| Ruby | Ruby | |
| GNU General Public License v3.0 or later | GNU Affero General Public License v3.0 |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
chatwoot
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10 open-source alternatives to run your businesses
3. Chatwoot - 14.8K ⭐️
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Customer support / live chat / ticketing system
Usually these services are plug and play: you insert a snippet of JavaScript and it just works. If you want an open-source solution you can self-host, there's Chatwoot: https://github.com/chatwoot/chatwoot
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Show HN: Laudspeaker – open-source customer journey automation
Looks good. Also see chatwoot (similar marketing automation tool that has an open source offering) https://github.com/chatwoot/chatwoot
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Looking for a good chatbot...
Check out Chatwoot: https://github.com/chatwoot/chatwoot
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Any selfhosted tool to replace Intercom/Tidio/Zendesk?
Chatwoot
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Incoming email ticketing system options
Its Open Source and selfhosted, so maybe a match? https://github.com/chatwoot/chatwoot
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Unified messaging platform.
This might be overkill but I use chatwoot, has great documentation for self-hosting.
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how would you avoid making your randomly generated map look like a mess?
Kniv>Some say I'd have to force a rest day since I had the other day, but after 5s of googling I've seen few promising results, like chatwoot.
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Bytebase: 20-Person Startup, 30 SaaS Services, and $1,183 Monthly Bill
Look at ChatWoot[1] too. It has a an OpenSource[2] self-host option. They claim to be a customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud etc. I have no relationship with them.
1. https://www.chatwoot.com/
2. https://github.com/chatwoot/chatwoot
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Hacker News top posts: Sep 26, 2022
Show HN: Open-Source Intercom with Help Center\ (10 comments)
Zammad
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An open-source ticketing system
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
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MSP opensource ticketing tool -ITSM
https://zammad.org/ it cery customizable and has a fsitly good documentation
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Ticketing system for internal IT team
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users.
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Jira Service Desk Alternative (Open Source ticketing tool)
The Redmine fork OpenProject (/r/openproject) is pretty okay for ticketing and Zammad is pretty neat too.
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Free Service Desk Software
why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly.
- Zugriff für ca. 20 Externe auf ein Postfach
- Minimalist Ticketing System
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Implement a real ticket system, a basic one or none for a tiny company with one admin?
A simple self-hosted one: https://zammad.org/
- Self hosted/Docker for Inventory and Monitoring (spiceworks alternative)
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Alternative to Peppermint ticketing? (Simple and free)
It's also on GitHub.
What are some alternatives?
Tinode - Instant messaging platform. Backend in Go. Clients: Swift iOS, Java Android, JS webapp, scriptable command line; chatbots
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
Papercups - Open-source live customer chat
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
dialogflow-agent-bot-demo - A sample Implementation of chatwoot agent bot APIs using dialogflow
GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
Gotify - A simple server for sending and receiving messages in real-time per WebSocket. (Includes a sleek web-ui)
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
rasa - 💬 Open source machine learning framework to automate text- and voice-based conversations: NLU, dialogue management, connect to Slack, Facebook, and more - Create chatbots and voice assistants
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
Darkwire.io - End-to-end encrypted instant web chat
MantisBT - Mantis Bug Tracker (MantisBT)